Privacy Policy

1. Information we collect

When you submit the contact form or the Lens audit tool, we collect the details you provide directly: name, email address, phone number, company name, website URL, and any project details or message you enter. We do not require an account or password to use this site.

We also collect standard technical data automatically through analytics tooling (Vercel Analytics and Speed Insights): page views, referring pages, approximate location (city/country level), device and browser type, and performance metrics like load times. This data is aggregated and is not used to individually identify you.

2. How we use your information

We use the information you submit to respond to project inquiries, prepare AI-visibility audit reports (Lens), and communicate with you about your request via email, phone, or WhatsApp. We use aggregated analytics data to understand how the site is used and to improve performance and content.

We do not sell your personal information to third parties, and we do not use your contact details for unsolicited marketing beyond following up on the specific inquiry you submitted.

3. How we store your information

Form submissions are stored in our database (Supabase), hosted on infrastructure with industry-standard security practices. Access is limited to The Passion team members who need it to respond to your inquiry.

4. Cookies and tracking

This site uses privacy-focused analytics (Vercel Analytics and Speed Insights) to measure traffic and performance. These tools are designed to avoid collecting personally identifiable information and do not use third-party advertising cookies.

5. Third-party services

We use WhatsApp for optional direct chat — messages sent through WhatsApp are subject to WhatsApp's own privacy policy. Our website is hosted on Vercel, which may process technical request data (like IP addresses) as part of delivering the site.

6. Your rights

You can request access to, correction of, or deletion of any personal information you've submitted to us by emailing hey@thepassiondesign.com. We will respond to verified requests within a reasonable timeframe.

7. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. Contact

Questions about this policy or your data can be sent to hey@thepassiondesign.com or to our studio address: #28 By East Side, Jalahalli West, Bangalore North, Bangalore - 560015, Karnataka.